She was trapped in the elevator, but the head of the maintenance office blocked the rescue and fainted

In 2017, an elevator broke down in an apartment in Busan, and a woman in her 40s was trapped and pressed the emergency call bell to ask for help from the management office

However, even after the apartment security guard arrived instead of 119, the woman who was trapped did not take proper measures, eventually called 119

The 119 rescue worker arrived and tried to open the elevator door using the master key, but it didn’t open, so he opened the door about 10cm using the equipment

The trapped woman was able to talk at first, but when 119 rescue teams tried to open the door after the victim said she felt sick and her hands and feet were numb, the manager strongly asked to wait until the repair engineer came because the elevator was damaged

Rescuers said there was a possibility of a crash and forced opening without damaging the elevator, but the manager ignored it

Eventually, the victim, who became frustrated, called her husband over the phone, and she was able to force the elevator door open only after her husband, who arrived late, shouted to open the elevator door immediately

The victim, who had been confined for 45 minutes, fainted from hyperventilation and was taken to hospital for treatment

Fortunately, there was no major threat to life

In a police investigation, the head of the management office tried to transfer responsibility to 119 rescue workers, saying, “No matter how much I ask you to wait, shouldn’t 119 determine whether the final rescue is possible?”

Even though the elevator broke down half an hour ago, the management office said it had been fixed by remote control, so it passed without calling a repair engineer