Suwon City Has No Complaints About Public Officials

(1)”Civil servants really don’t work.” That’s a lot
(2)Why is Suwon City’s Bangbang saying that all the complaints have disappeared
(3)Reporter Jung Jin-wook top mkorkr
(4)Input 20242181048 Revised 2024211127
(5)Introducing Saebit Civil Service Office for the first time in the country, the team leaders with 30 years of experience have raised the satisfaction of one-stop solution to 90 points from the standpoint of direct response civil service
(6)Lee Myung-gu, left, Byun Young-ho, a veteran team leader, is consulting with a civil petitioner Reporter Jung Jinwook
(7)Anyone may have had the experience of not being able to resolve the complaint immediately after hearing the response from the public officials, saying, “Please call the city hall or the district office at least once and the public official in charge of the task is away.”
(8)However, there is no such case in Suwon Special City This is because there is the first Saebit Civil Service Office introduced by Suwon Special Mayor Lee Jae-joon in April last year to resolve civil complaints
(9)The main feature of Saebit Civil Service Office is that it has reduced the pain of civil petitioners who go around each department for complex civil complaints
(10)Eight senior team leaders with nearly 30 years of experience will meet citizens in person wearing uniforms and wearing the name tag of Veteran ○○○ on their chests. Veteran public officials will consult with civil petitioners directly, identify their requirements, and visit and connect related departments based on their experience and secret, or if they are across multiple departments, veteran public officials will lead and handle them through working-level consultations
(11)Mayor Lee Jae-joon promised promotion to veteran civil servants who worked hard to deal with civil complaints
(12)Satisfied with the use of Saebit Civil Service Office Mayor Lee Jae-joon’s idea succeeded in increasing citizens’ satisfaction